S.P. Handcock & Sons Ltd
Privacy Policy
This policy explains how we handle the details you share when you contact us about roofing work.
What we collect
When you use our enquiry form or contact us, we collect only the details you choose to give us, such as your name, phone number, email address and a description of the roofing work you need.
How we use it
We use your details only to respond to your enquiry, arrange a roof survey and provide the information or quotation you have asked for. We do not sell or share your information for marketing.
How long we keep it
We keep enquiry details only for as long as needed to deal with your enquiry and any resulting work, and to meet our normal business and legal obligations.
Website enquiry reporting
We securely record form enquiries and clicks on our website’s telephone links to manage enquiries and understand how people contact us. Phone-click records contain the time, page path and business number clicked, not your own telephone number. We also record available referring website domains, campaign tags and page paths to understand how enquiries reach us. We do not retain full referring URLs, and original sources may be unknown when browsers hide them or visitors move between pages. This reporting does not use cookies or browser storage for attribution and does not use tracking cookies or store visitor IP addresses, and a click does not tell us whether a call was completed.
Keeping it secure
Enquiries are sent to our business mailbox and copied to our website service provider, Softdata Limited, for enquiry management and reporting. Softdata also receives a weekly report of form enquiries and phone-link clicks. We take reasonable steps to keep this information secure, store reporting data outside the public website directory and limit access to authorised people.
Your rights
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Just get in touch and we will help.
Contact
For any privacy request, call 01242 329932 or 07970 620306, or use the enquiry form on this website.
Get your roof sorted, properly
S.P. Handcock & Sons Ltd are family-run roofers covering Gloucester, Cheltenham, Stroud, Dursley and all of Gloucestershire - with quality workmanship, honest advice and a free, no-obligation roof survey.
